1. Employee Productivity and Engagement Loss

• Impact on Morale: Quality coffee and tea options directly influence employee morale and engagement. If employees are dissatisfied with the beverages provided, it may lead to increased dissatisfaction during breaks, which can negatively impact overall productivity

• Lost Productivity: A survey by the Society for Human Resource Management (SHRM) shows that employees spend up to 24 minutes per day on coffee breaks. If employees are forced to go offsite or bring their beverages due to dissatisfaction, the time spent away from work could rise, leading to:

• Annual productivity losses: For a company with 100 employees, even a 10-minute increase in daily break time due to offsite coffee runs can lead to 417 total lost work hours per month. At an average salary of $25/hour, this results in an approximate monthly loss of $10,425.

• Retention Costs: Poor employee satisfaction over time could lead to higher turnover, which is expensive. Replacing a single employee can cost 6-9 months of their salary, further increasing corporate costs.

2. Financial Impact of Choosing Inferior Vending Services

• Maintenance and Downtime Costs: Low-quality vendors may not have the reliable vending machines or customer service that Cafe Desire offers. Frequent breakdowns or maintenance issues could lead to downtime, causing disruption in office life.

• Cost of Downtime: Downtime in vending services may force employees to purchase from outside sources; potentially costing companies 10-20% more per beverage. For instance, if employees purchase coffee from a local shop per cup for Rs. 10 / 15 instead of in-house for Rs. 4.50 / 5.50, the extra cost for 200 employees can amount to approx Rs. 1000 extra per day, translating to

  Rs. 3, 00, 000 per year.

• Hidden Maintenance Fees: Some vendors impose high charges for machine repairs, refilling, or even for service calls. Companies might have to spend 20 - 30% more on upkeep and repairs if they opt for less reliable vending service providers.

3. Missed Opportunity for Customization and Flexibility

• Inability to Meet Diverse Preferences: Cafe Desire offers customized beverage solutions, including a wide range of flavors, healthy options, and different beverage types, catering to diverse employee needs. Failing to provide this level of variety could lead to dissatisfaction and increased complaints.

• Monetary Losses Due to Complaints: Resolving employee dissatisfaction costs time and resources. A 1% increase in HR complaints can divert up to 50 hours of HR time annually, equating to approximately Rs. 50,000 in lost productivity.

• By not choosing Cafe Desire, corporate companies risk significant losses, not just financially but also in terms of employee productivity, satisfaction, and overall operational efficiency. The potential monetary issues can quickly accumulate, turning what might seem like a minor decision into a costly mistake. A well-

functioning vending service can enhance the office environment, contribute to a positive company culture, and save thousands of dollars annually—something Cafe Desire excels at providing.